How effective are your communication skills?

Think you’re the master of the trade when it comes to talking to those around you? Be it professional or personal – conquering the art of communication is a big task. So, if you think you could do with improvement or feel you tick all boxes – here’s our checklist to make sure you’re on the best possible track.

What are communication styles?

Before we start, it’s important to remember that there are different ways that each person interacts with another, otherwise known as communication styles. These will vary from one personality to the next, so consider how you converse with those around you on a professional and personal level. These typically include:

  1. Passive
  2. Aggressive
  3. Passive-aggressive
  4. Assertive.

On a basic level, you will fall into one of these categories, which will influence how you communicate. After answering the following questions, think about how the bucket you slip into can be used to your advantage. If navigating these communication styles seems overwhelming, we recommend getting in touch with our media training experts to use your skills to your best ability.

Time to test yourself

Grab a pen and note down your answers to the below. It may be as simple as ‘yes’, ‘no’ or potentially an in-depth response.

  1. I try to forecast or predict possible causes of confusion and then deal with them proactively.
  2. When I write anything, I give all of the information I have on hand in detail to make sure the message is completely understood.
  3. If I don’t understand what I’m being told, I tend to keep this bottled up, rather than asking for help. I’ll figure it out later.
  4. I’m surprised to discover that people don’t always understand what I’m saying.
  5. I tend to say what I’m thinking without thinking about the consequences or how someone will perceive it.
  6. When people talk to me, I think about their perspectives.
  7. I use email to discuss complex issues – it’s simple and efficient.
  8. When I finish writing something, I double-check for typos or mixed messages.
  9. When talking to others, I always pay attention to their body language.
  10. Before I send any form of message, I think about how to best get the point across to that particular person.
  11. I always consider cultural barriers when I plan out my communications.

Now that you’ve put yourself to the test, do you feel like there are a few gaps? Was there an answer that surprised you? Often, self-reflection is the best way to understand where your skills are really at. Chances are you identified a couple of areas you can work on, which will allow you to improve your communication skills as a whole.

If you’d like to access support and training to help you work through the above, Saltwater Media Solutions is here to help. Get in touch now on 1300 968 265 to get started.